PRIVACY POLICY

The Foundry Box Pty Ltd (“The Company”) is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how it manages your Personal Information.

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The Company has adopted the Australian Privacy Principles (“APPs”) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information the Company collects includes (but is not limited to) names, addresses, email addresses, phone, social handles and fax numbers. When the Company collects Personal Information it will, where appropriate and where possible, explain to you why we are collecting the information and how we plan on using it.

Personal Information is obtained in many ways by the Company including via:

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• The Company’s website www.thefoundrybox.com contact forms

• your website

• media and publications

• other publicly available sources

• Cookies (including essential cookies for Website functionality, analytical cookies to improve user experience, and marketing cookies that may be set by third parties. These cookies can be managed through your browser settings. Third-party cookies for Google Ads (AdWords) remarketing service are for example  provided by Google Inc, are subject to their respective privacy policies, which we encourage you to review).

• Interviews

• Correspondence by telephone and fax/ email or contact forms; and 

• Third party service providers we use for messaging, payments, appointment scheduling, and communication services, managing our website forms, marketing automations, contact management and communications. These providers may receive limited personal information necessary to deliver those services. At present the Company uses third party services such as

• Instagram/Facebook (meta: https://www.facebook.com/privacy/policy/), 

• TikTok (https://www.tiktok.com/legal/page/us/privacy-policy/en) 

• LinkedIn (https://www.linkedin.com/legal/privacy-policy ), 

• Youtube (https://support.google.com/youtube/answer/10364219?hl=en) 

• Google (https://policies.google.com/privacy?hl=en-GB) to communicate with the public about its work, 

• Stripe (https://stripe.com/au/privacy) and 

• GHL (https://www.gohighlevel.com/privacy-policy).

 

When you communicate using these services the Company may collect your personal information and the third party service will also handle your personal information for its own purposes. The Company does not guarantee website links or policy of authorised third parties.

The Company collects your Personal Information for the primary purpose of operating our website and delivering our Services.

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1. Marketing and Communications (Consent / Legitimate Interests): To  contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation. To help you maximize value, send updates,notices, invoices, and respond to inquiries. To inform you about new features, special offers, discounts, and promotional opportunities which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

2. For the Performance of a Contract (Legitimate Interests): the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

3. Customer Support (Legitimate Interests): To assist with any issues and improve your user experience and to attend and manage your requests. 

4. Analysis & Development (Legitimate Interests): To analyse usage data, improve our platform’s functionality, and ensure Services reliability and security.

5. Human Resources (Consent / Legitimate Interests / Legal Obligation): For processing candidate applications, recruitment activities, and internal organisational planning.

6. Legal Requirements (Legal Obligation): To comply with applicable laws, court orders, or regulatory requirements.

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The Company may share your personal information in the following situations:

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• With Service Providers: The Company may share your personal information with service providers to monitor and analyse the use of our service, to show advertisements to you to help support and maintain our service, to advertise on third party websites after you visited our Service, for payment processing, to contact you.

• For Business transfers: The Company may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.

• With Business partners: The Company may share your information with its business partners to offer you certain products, services or promotions.

• With other users: when you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If you interact with other users or register through a Third-Party Social Media Service, your contacts on the Third-Party Social Media Service may see your name, profile, pictures and description of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you and view your profile.

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The Company may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from the Company’s mailing/marketing lists at any time by contacting us in writing.